Knight Castle Hotel - Formerly Known As Carlton Palace Hotel Dubai, Dubai
About the Hotel
Knight Castle Hotel - Formerly Known As Carlton Palace Hotel is a 5-star luxury hotel located in the vibrant Deira district of Dubai. This hotel showcases stunning Baroque touches and impeccable services along with exceptional facilities, including a
Rooms & Amenities
Rooms at Knight Castle Hotel feature elegant decor with premium amenities such as
Dining & Leisure
Culinary options at the hotel include the
Business Facilities
For business needs, Knight Castle Hotel provides
Location & Transportation
The hotel is conveniently located near key attractions such as Dubai Creek, the
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Spa & wellness center
- Sauna
Room features
- Air conditioning
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at Knight Castle Hotel was a mixed experience. While the staff were exceptionally friendly and accommodating, I faced some significant challenges with noise from the nightclub and housekeeping that didn't meet expectations. The room was quite nice and equipped with additional beds, making it suitable for my group, but overall, I wished for better conditions for a restful stay.
My stay at the Knight Castle Hotel was a mixed bag. The friendly staff made my experience welcoming, but the noise from the nightclub and cleanliness issues took away from the comfort I hoped for. Overall, while the aesthetics were nice, the service quality needs significant improvement.
I had a pretty solid experience at Knight Castle Hotel, even though there were a few hiccups. The staff were super friendly and accommodating, especially Ms. Raquel, who went above and beyond for our family event. On the flip side, I found the room needed a bit more cleaning, and the lighting wasn't great. But overall, I enjoyed my stay and the location was prime for exploring the area.
I enjoyed the character and beauty of the hotel. the staff were friendly, and the room was comfortable. However, I faced several issues, including slow service and a lack of basic amenities that really didn't align with a 5-star experience.
During my stay at Knight Castle Hotel in Dubai, I was impressed by the genuinely excellent service. especially from the welcoming agent, Raman, and the knowledgeable concierge, Sendrick. However, there were some issues with my room's cleanliness and a lack of hot water that affected my overall experience. While I loved the hotel's beautiful design and the breakfast variety, these concerns kept my rating from being higher.
